Privacy Policy – Navarino Services Ltd. and Hotels
Navarino Services Limited (“we”/”us”) are committed to protecting and respecting any personal information you share with us.
This statement describes the types of information we collect, how we use it, how we share it, how you can manage it, and how to contact us.
Purposes of Processing
We process information to:
- Fulfill contracts and provide services
- Respond to inquiries and support requests
- Improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Collection and Use
We collect necessary and relevant information about you, your Hotel, and Hotel guests when you engage with our website, systems, or team members. This includes:
- Name and contact details
- Hotel and guest details
- Reservation details
- Usage data (e.g., IP address, browser type)
Sharing Information
We do not sell your information. We share it with third-party partners (e.g., Sabre Hospitality Solutions) to provide contracted services. We ensure these partners comply with data protection laws.
Data Retention
You have the right to:
- Access and update your information
- Withdraw consent for marketing
- Object to processing based on legitimate interests
- Request erasure or restriction of your information
- Transfer your information in a structured format
Contact Us
To exercise your rights or manage your information, contact us at:
Post: Navarino House, Network Point, Range Road, Witney, Oxfordshire, OX29 0YN, England
Email: datasecurity@navarinoservices.com
Phone: +44 (0) 1993 773 597
For data protection concerns, contact our Data Protection Team at dataprotection@navarinoservices.com or the Information Commissioner’s Office (ICO) in the UK.
ICO Contact Details:
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: +44 (0)303 123 1113
Email: casework@ico.org.uk